// HACKER NEWS — CYBERSECURITY

Telli (YC F24) is hiring engineers and designers [Berlin, on-site]

Published: 09/02/2026, 08:43 AM

Join the team of driven individuals that push the limits of what is possible with AI There’s a certain type of service you never forget. You call, and they remember who you are. You talk, and they know what happened last time. You need support, and they help you on the spot. You are busy, and they know when to leave you alone. The type of conversation that makes you feel understood. The type of service that shows that you’re cared for. The type of interaction that's actually worth having. But over the past decade, this kind of service has become increasingly rare. Instead we got: Chatbots that forget what you said five minutes ago. Forms that ask what you’ve already answered a 100 times. Tickets that reduce you to just another number in the system. Call queues that make you want to throw your phone out the window. Businesses had to make these tradeoffs in order to scale their service. But this is changing. At telli, we are building AI to run customer-facing operations. With agents that don’t just answer questions. But act, understand, learn, and improve. At any hour. With any volume. In any language. On any channel. The future won't be a world where businesses simply automate their customer interactions with AI. But a world where every interaction has context, attention, and intent. A world where every interaction is worth having. Now over later. We focus and subtract to move fast. Simple over sophisticated. Simple is hard. We create simple solutions to problems. Ownership over Shared responsibility. Each initiative has a clear DRI who is empowered to make decisions and take risks. Conviction over Compromise. When making a decision someone needs to have conviction. A "hell yes" and three nos is better than four maybes. Agency over Complacency. Whenever you are blocked, ask yourself: "What would I do if I had 10x the agency?" Read through our principles in full on principles.telli.com We believe of hiring only the best and therefore offer strong compensation and equity packages. Get access to any AI tools and work across people who are pushing LLMs to their limits.