// THE VERGE — INTELLIGENZA ARTIFICIALE
You can soon text DoorDash’s AI bot to ‘order my usual’ and it will figure the rest out
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Dasher retail returns will also expand nationwide in November.
Dasher retail returns will also expand nationwide in November.
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DoorDash is launching new ways to use the local delivery platform, including text message ordering, drone deliveries, and retail returns. The new message ordering feature builds on capabilities that the Ask DoorDash AI chatbot introduced to the DoorDash app in June, allowing you to get recommendations and offload your browsing while skipping the app entirely.
“Ordering is now as easy as sending a text,” DoorDash said in its press release. “Whether you’re requesting a specific dish, asking for a local recommendation based on your mood, or telling DoorDash to ‘order my usual protein bowl to the office,’ it searches local spots, suggests a cart, and handles checkout right inside the text thread. It learns your preferences and remembers them for future orders.”
This is all just a preview for now because ordering by text isn’t available yet — iOS users in the US can join a waitlist from today to try the experience in beta. We’ve asked DoorDash for information about the rollout timeline and Android availability.